What do you expect your employees and patients to do if there's an active shooter in your office? 

Give your staff real world, usable training. How can we make your office safer? We've got lots of choices.


Course information

We provide an honest, helpful assessment with realistic observations and recommendations. 


Our deliverables are guaranteed on time so you never miss a deadline.

Schedule a consult

continuity plan school shooting

Medical providers that aren't part of a large hospital face extra challenges when it comes to risk.


We'll give you a path to a new normal so you can recover faster if a crisis occurs.

With 3 levels of service,

we have a plan to fit you.



Training is overrated until that moment you rely on it. Our workshops are designed to create a deeper understanding and better response to threats and dangerous situations.

The First Defense Value

  • Training customized for healthcare including clinical and non-clinical staff

  • Created for private practice, urgent care facilities, freestanding emergency centers, imaging centers, and more

  • Learn how to prepare your office for faster response and coordination with local first responders

  • Ideal for employee onboarding, team meetings and annual compliance

  • De-escalation courses improve staff response to tense situations with agitated patients, patient family members or others

  • Convenient options for delivery include in-person (recommended), live webinars, Train the Trainer, and online subscription (coming 2019)

Featured Courses

Anatomy of Fear

Your body's reaction to fear can affect your ability to survive. Learn what happens when you panic and how to overcome it.

De-Escalation Best Practices

Get current law enforcement level training to de-escalate situations before they become violent. This training covers agitated patients, their family members and others who may be in your office.

Domestic Violence and the Workplace

Active shootings at work are often attributable to domestic violence. Learn indicators of DV from former Special Victims officers and mental health professionals, as well as resources for help.

Situational Awareness

There are no safe places, only safe people! Understand your surroundings and learn how to react safely. Find new ways to improve safety in your office.

Leadership in a Crisis

In a crisis, your employees will look to you. Are you prepared to lead them? Our experts will tell you what to expect and how to direct your team to safety. We'll talk about prioritizing patient care and staff care in a crisis plus obstacles  to consider and address.

Stop the Bleed

One of the top recommendations from city officials and security experts nationally, learn to control bleeding and save lives. Great for office and general safety, this is a free course when other courses are purchased. 


Security Audits

An attacker only needs to be ready 1% of the time. We need to be ready 100% of the time. Ideal for medical offices in a standalone building or anyone lacking a dedicated security team, our audits cover facility operations, existing protocols, overall safety and opportunities to harden your facility and protect your people. 

The First Defense Value

  • Experience with commercial facility security

  • Fair and thorough assessment with realistic and cost-conscious recommendations, opportunities for improvement and highlights of existing protocols

  • No hard sell of expensive third-party products

  • Professional consulting experience means your delivered audit is ready for C-suite review

  • Deliverables include electronic and paper copies with recommendations for consideration and prioritization

Continuity Management

Business Continuity Management (BCM) adds value to your business in many ways, including improving employee and patient safety, regulatory compliance, risk identification, operational improvement, and reputation protection.

The First Defense Value

  • Nationally certified BCM experts to guide you

  • Risk mitigation/transfer/avoidance improves your ability to recover

  • Decisions made prior to a crisis expedite emergency procedures when seconds count

  • Planning ensures communications are clear and to the right people

  • Plan ahead to manage social media and news outlets

  • Staff knows what to expect, reducing confusion and turmoil

  • Plan ahead to manage risks, from natural disasters to man-made crises

  • Three plans available: Full consulting project, 1-week crash course, and self-paced templates 



5700 Granite Pkway #200

Plano, TX 75024 



TX DPS License #B20661

TX CPE License #902-502

Ⓒ 2016-2018 First Defense Solutions, LLC 

All Rights Reserved

  • Facebook - Grey Circle
  • Twitter - Grey Circle
  • LinkedIn - Grey Circle